Privacy Policy
Effective Date: January 1, 2026
Last Updated: July 28, 2026
This Privacy Policy explains what information Jimmy Hula’s collects, how we use it, and the choices you have. It applies to our website, our online ordering, our email program, and our text message program.
1. Information We Collect
Information you give us
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Name
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Email address
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Mobile phone number
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Birthday, if you provide it
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Order history and preferences
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Location or store preference
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Payment information, processed by our payment provider and not stored by us
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Feedback, reviews, and survey responses
Information collected automatically
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IP address
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Browser type and device information
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Pages visited and time on site
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Referring website
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General geographic location based on IP
Information from other sources
We may receive information from our online ordering platform, delivery partners, and marketing platforms that support our email and SMS programs.
2. How We Use Your Information
We use your information to:
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Process and fulfill orders
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Send order confirmations and service messages
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Send promotional emails and text messages if you opted in
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Personalize offers and content
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Operate and improve our website
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Respond to questions and support requests
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Measure the performance of our marketing
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Comply with legal obligations
3. Mobile Information and Text Messaging
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors who provide support services, such as our messaging platform or customer service vendors, is permitted. All other use case categories exclude text messaging originator opt-in data and consent. That information will not be shared with any third parties.
We do not sell mobile phone numbers.
You can opt out of text messages at any time by replying STOP.
4. How We Share Information
We share information with:
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Service providers. Companies that host our website, process payments, run our email and SMS programs, fulfill orders, and provide analytics. They may use your information only to perform services for us.
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Franchise locations. Jimmy Hula’s locations may receive information needed to fulfill your order or honor an offer.
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Legal requirements. When required by law, subpoena, or to protect our rights and the safety of others.
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Business transfers. If our business is sold or merged, information may transfer as part of that transaction.
We do not sell your personal information to third parties for their own marketing.
5. Cookies and Tracking
We use cookies and similar technologies to keep the site working, remember your preferences, and understand how the site is used. We may also use advertising pixels from platforms such as Meta and Google to measure ad performance and show you relevant ads. You can control cookies through your browser settings. Blocking cookies may limit some site features.
We honor Global Privacy Control signals where required by law.
6. Your Choices
Email. Click the unsubscribe link at the bottom of any promotional email.
Text messages. Reply STOP to any message.
Marketing preferences. Contact us at admin@jimmyhulas.com to update your preferences or request removal from our marketing lists.
Opting out of marketing does not stop transactional messages related to an order you placed.
7. Your Privacy Rights
Depending on where you live, you may have the right to:
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Request a copy of the personal information we hold about you
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Request correction of inaccurate information
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Request deletion of your information
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Opt out of the sale or sharing of personal information
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Opt out of targeted advertising
To make a request, email admin@jimmyhulas.comor write to us at the address below. We will verify your identity before responding. We will not discriminate against you for exercising these rights.
8. Data Retention
We keep personal information for as long as needed to provide our services, meet legal and accounting requirements, and resolve disputes. When information is no longer needed, we delete it or de-identify it.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure, and we cannot guarantee absolute security.
10. Children’s Privacy
Our site and marketing programs are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it. Contact us at admin@jimmyhulas.com if you believe a child has provided us information.
11. Third-Party Sites
Our site links to third-party services, including online ordering and delivery platforms. Their privacy practices are their own. Review their policies before providing information.
12. Changes to This Policy
We may update this policy. The current version will always be posted here with an updated effective date. Material changes will be communicated through the site or by email where required.
13. Contact Us
Questions about this policy or your information:
Jimmy Hula's Brands, Inc.
2522 Aloma Ave, Winter Park, FL 32792
(407) 790-7838
